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Sales Development Representative - Demand Generation

  • Full Time, onsite
  • SYSTEMS ADVISERS GLOBAL (MALAYSIA) SDN. BHD.
  • Kuala Lumpur, Malaysia
RM 4,000 - RM 5,500 / month

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sa.global is looking for a driven Sales Development Representative (SDR) to accelerate our growth by identifying new sales opportunities with mid-market and enterprise clients in their digital transformation. As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up Business Development Managers (BDMs) to successfully close deals. The SDR should be a quick learner who has strong and effective communication skills and an ability to showcase our offerings in a compelling way. Every potential customer has an opportunity to boost top-line revenue growth, customer acquisition levels, and profitability. We are looking for a passionate and driven person who is excited to grow our business whilst being part of a great, high-achieving team.

Areas of Responsibility

  • Represent the company’s products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs to fuel their digital transformation
  • Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities
  • Manage and maintain a pipeline of interested prospects and engage sales executives in next steps
  • Identify best practices for refining the company’s lead-generation strategies
  • Utilize Microsoft CRM, 6Sense, LinkedIn, ZoomInfo, cold calls, and email to generate new sales opportunities
  • Identify the business needs of prospects, and suggest appropriate products or services to match
  • Prospect call preparation including company background research and other pertinent lead information
  • Build long-term, trusting relationships with prospects to qualify leads as sales opportunities
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) customers and BDMs
  • Report weekly, monthly, and quarterly results to Sales Manager
  • Identify customer's buying trends and provide reports to management
  • Enter, update, and maintain CRM information on leads, prospects, and opportunities

Skills and Experience

  • Proven experience in a Sales Development Representative role (or similar), ideally within the Microsoft Partner channel with Microsoft Dynamics – BC and / or F&O.
  • Industry knowledge is advantageous, especially in service based industries
  • Demonstrated experience in familiarisation with vertical solutions and how that impact the industries they serve
  • Experience making dozens of calls per day, working with partners, scheduling meetings, generating leads, generating interest, qualifying prospects, and closing sales
  • Experience and understanding of Microsoft Dynamics 365 products
  • Solid understanding of the concepts around wider Microsoft technologies
  • Commercially minded, with the ability to understand business drivers and risks involved in how organisations work, and translating those to upselling opportunities
  • A strong desire to learn, take on feedback, and develop
  • Proven track-record of identifying sales opportunities and converting leads
  • Demonstrates enthusiasm and proactively seeks opportunities to improve accounts
  • Demonstrates commitment to the role, team, and company, and goes the extra mile when needed
  • Excellent professional qualities including resilience, strong written and oral communication skills, well-organised, results-driven attitude, and self-starter
  • Demonstrates self-awareness and practical self-development in pursuit of continuous improvement
  • Possess a high work ethic in accordance with role demands, expectation, and responsibility
  • Excellent team player collaborating with Marketing, Sales, and beyond

Job Type: Full-time

Pay: RM4,000.00 - RM5,500.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Experience:

  • ERP Sales: 3 years (Required)

Work Location: In person

Expected Start Date: 04/01/2025