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Course Marshal

RM 1,800 - RM 2,500 / month

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Key Responsibilities:

  • Monitor Pace of Play:
  • Ensure golfers maintain the proper pace of play to avoid delays on the course.
  • Provide gentle reminders to players if they fall behind, encouraging them to keep moving or offer assistance in resolving any issues.
  • Enforce Golf Course Rules:
  • Ensure all players adhere to the course rules, including dress code, etiquette, and safety regulations.
  • Enforce any course-specific guidelines and policies, such as cart usage, behavior, or alcohol consumption.
  • Assist Golfers:
  • Provide assistance to players on the course, such as answering questions or helping with minor issues (e.g., locating lost balls, providing scorecards).
  • Offer general directions and advice about the course layout.
  • Ensure Safety:
  • Monitor the course for any safety hazards and ensure the safety of players by communicating any dangers (e.g., weather warnings, wildlife).
  • Help ensure that golfers understand and adhere to safety measures, such as maintaining proper distance between groups.
  • Address Conflicts and Issues:
  • Resolve disputes or concerns from golfers, maintaining a calm and professional demeanor.
  • Handle complaints related to pace of play, course conditions, or golfer behavior.
  • Course Maintenance Coordination:
  • Report any course maintenance needs, such as damaged equipment, irrigation issues, or hazards, to the appropriate staff.
  • Ensure that areas of the course are kept in good condition and notify maintenance teams if needed.
  • Event Support (if applicable):
  • Assist with the smooth operation of tournaments or special events, including monitoring player behavior and assisting with any logistical needs.

Qualifications:

  • Experience: Previous experience in customer service or golf-related roles is a plus.
  • Skills: Strong communication skills, ability to handle difficult situations, and knowledge of golf etiquette.
  • Physical Requirements: Ability to walk or drive the course for extended periods; may require standing for long periods and carrying a radio or other communication device.
  • Certification: A general understanding of golf rules and etiquette, golf course operations, or training related to marshal duties may be required.

Work Environment:

  • This role is typically performed outdoors, requiring interaction with golfers throughout the day, often in various weather conditions.
  • May involve early mornings, weekends, and holidays, depending on the course's schedule and events.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • On call
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Gelang Patah (81550): Reliably commute or planning to relocate before starting work (Required)

Language:

  • English (Required)

Work Location: In person