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Customer Care Position

RM 2,000 - RM 3,000 / month

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Job Description:

  • Interacts with customers on behalf of the organization.
  • Processing on Customer PO in SAP, PO acknowledgement, update delivery status & Billing.
  • Processing purchase orders to the factories for all customer PO.
  • Coordination on shipment commitment, delivery arrangement & payment from customer.
  • Manage & update customer’s OOR (Open Order Report) by weekly basis.
  • Preparation and transmission of sales quotations when applicable.
  • Ability to communicate with poise and confidence working through complex issues.
  • Ability to meet departmental deadlines, use effective organization and planning skills.
  • Support and implementation of PVMY ISO 9001 quality system.
  • Assist in reception duties, attending phone calls and emails enquiries on the company products and services.
  • Any other support required by the Operations Manager and Sales teams.

Requirements:

  • Diploma / Degree in any discipline or equivalent
  • Computer literate and Proficient in Microsoft Office.
  • Preferrable with SAP Experience
  • Fast Learner
  • Strong interpersonal skills in dealing with people at all levels.
  • High level of integrity, discipline and self-motivated.

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • SAP: 1 year (Preferred)