Pre-Production Officer

Responsibilities

• To manage and fabricate customer samples.
• Handle internal sales call and customer inquiries via emails and phone calls.
• Handle the processing of all orders with accuracy and timeliness.
• Responsible for inventory management including updating of stock details, stock count, generation of the report.
• Attend to customer complaints and other customer’s related services.
• Provide administrative support to Sales Team from pre-sales to post-sales.
• Take ownership of customer’s issues and follow problems through to resolution.
• Keep accurate records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Manage the allocated project through structured gated process from concept/quotation to production-handover.
• Plan, coordinate, implement and finalise projects coordination
• Technical decisions/guidance and flow down of projects requirements to Suppliers. These include (but not limited to); tool and fixture manufacturing designs, machining requirements, drawings, CAD models, Contract/Condition of Supply requirements.
• Support of production line tooling and equipment to support manufacturing processes.
• Lead team meetings to facilitate communication between organisations and functions as required meeting program timing objectives.
• Carry out process validation for new/existing manufacturing processes to meet customer requirements. Use of FMEA activities.
• Preparation of Control documents/work instructions and provide technical support to production departments when necessary.
• Generate and issue buyoff and quality reports for new project items and existing projects.
  
  
  

Comply with ISO9001 requirements on all projects and processes.

Requirements

• Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma or Degree in Business Studies / Administration/ Management / Engineering or equivalent.
• Basic artwork knowledge of Adobe Illustrator (AI) and PDF editor.
• Knowledgeable in ISO 9001:2015 will be advantage.
• Ability to prioritize & work in tight deadlines in high energy and fast-paced environment.
  
  
  

Good communication skills and good in Microsoft office.

Interested candidates please submit your application through Jobstore

Responsibilities

• To manage and fabricate customer samples.
• Handle internal sales call and customer inquiries via emails and phone calls.
• Handle the processing of all orders with accuracy and timeliness.
• Responsible for inventory management including updating of stock details, stock count, generation of the report.
• Attend to customer complaints and other customer’s related services.
• Provide administrative support to Sales Team from pre-sales to post-sales.
• Take ownership of customer’s issues and follow problems through to resolution.
• Keep accurate records and document customer service actions and discussions.
• Analyze statistics and compile accurate reports.
• Manage the allocated project through structured gated process from concept/quotation to production-handover.
• Plan, coordinate, implement and finalise projects coordination
• Technical decisions/guidance and flow down of projects requirements to Suppliers. These include (but not limited to); tool and fixture manufacturing designs, machining requirements, drawings, CAD models, Contract/Condition of Supply requirements.
• Support of production line tooling and equipment to support manufacturing processes.
• Lead team meetings to facilitate communication between organisations and functions as required meeting program timing objectives.
• Carry out process validation for new/existing manufacturing processes to meet customer requirements. Use of FMEA activities.
• Preparation of Control documents/work instructions and provide technical support to production departments when necessary.
• Generate and issue buyoff and quality reports for new project items and existing projects.
  
  
  

Comply with ISO9001 requirements on all projects and processes.

Requirements

• Candidate must possess at least Diploma, Advanced/Higher/Graduate Diploma or Degree in Business Studies / Administration/ Management / Engineering or equivalent.
• Basic artwork knowledge of Adobe Illustrator (AI) and PDF editor.
• Knowledgeable in ISO 9001:2015 will be advantage.
• Ability to prioritize & work in tight deadlines in high energy and fast-paced environment.
  
  
  

Good communication skills and good in Microsoft office.

Interested candidates please submit your application through Jobstore