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Senior Customer Relationship Management | 900 - 1500 USD

Salary undisclosed

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Senior CRMKey Responsibilities:
  • Gain insights into customer trends, preferences, and behavior to adjust sales strategies and optimize customer experiences.
  • Lead in crafting compelling and effective written content for business proposals and sales pitches.
  • Manage key accounts and lead initiatives to enhance customer engagement and satisfaction.
  • Be customer-centric, providing excellent sales solutions and service experiences to customers.
  • Plan and execute customer acquisition & retention strategies, converting potential customers, retaining existing ones, and increasing brand loyalty.
  • Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.
Requirements:

Must-haves:

  • SPM level & above. Bilingual in English and Chinese (verbal, written & read).
  • Minimum of 3 years of experience with top sales results in other industries.
  • Strategic management mindset, strong leadership skills, and extensive CRM experience.
  • Results-oriented, strong problem-solving skills, and a continuous drive for excellence.
  • Proficiency in G Suite, PowerPoint, and Excel.

Location: Kuala Lumpur, Malaysia

Working Time: Monday - Friday

Senior CRMKey Responsibilities:
  • Gain insights into customer trends, preferences, and behavior to adjust sales strategies and optimize customer experiences.
  • Lead in crafting compelling and effective written content for business proposals and sales pitches.
  • Manage key accounts and lead initiatives to enhance customer engagement and satisfaction.
  • Be customer-centric, providing excellent sales solutions and service experiences to customers.
  • Plan and execute customer acquisition & retention strategies, converting potential customers, retaining existing ones, and increasing brand loyalty.
  • Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.
Requirements:

Must-haves:

  • SPM level & above. Bilingual in English and Chinese (verbal, written & read).
  • Minimum of 3 years of experience with top sales results in other industries.
  • Strategic management mindset, strong leadership skills, and extensive CRM experience.
  • Results-oriented, strong problem-solving skills, and a continuous drive for excellence.
  • Proficiency in G Suite, PowerPoint, and Excel.

Location: Kuala Lumpur, Malaysia

Working Time: Monday - Friday