Senior Customer Relationship Management | 900 - 1500 USD
Salary undisclosed
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Senior CRMKey Responsibilities:
- Gain insights into customer trends, preferences, and behavior to adjust sales strategies and optimize customer experiences.
- Lead in crafting compelling and effective written content for business proposals and sales pitches.
- Manage key accounts and lead initiatives to enhance customer engagement and satisfaction.
- Be customer-centric, providing excellent sales solutions and service experiences to customers.
- Plan and execute customer acquisition & retention strategies, converting potential customers, retaining existing ones, and increasing brand loyalty.
- Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.
Must-haves:
- SPM level & above. Bilingual in English and Chinese (verbal, written & read).
- Minimum of 3 years of experience with top sales results in other industries.
- Strategic management mindset, strong leadership skills, and extensive CRM experience.
- Results-oriented, strong problem-solving skills, and a continuous drive for excellence.
- Proficiency in G Suite, PowerPoint, and Excel.
Location: Kuala Lumpur, Malaysia
Working Time: Monday - Friday
Senior CRMKey Responsibilities:
- Gain insights into customer trends, preferences, and behavior to adjust sales strategies and optimize customer experiences.
- Lead in crafting compelling and effective written content for business proposals and sales pitches.
- Manage key accounts and lead initiatives to enhance customer engagement and satisfaction.
- Be customer-centric, providing excellent sales solutions and service experiences to customers.
- Plan and execute customer acquisition & retention strategies, converting potential customers, retaining existing ones, and increasing brand loyalty.
- Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.
Must-haves:
- SPM level & above. Bilingual in English and Chinese (verbal, written & read).
- Minimum of 3 years of experience with top sales results in other industries.
- Strategic management mindset, strong leadership skills, and extensive CRM experience.
- Results-oriented, strong problem-solving skills, and a continuous drive for excellence.
- Proficiency in G Suite, PowerPoint, and Excel.
Location: Kuala Lumpur, Malaysia
Working Time: Monday - Friday