Customer Service Associate
Company Description
Pertama Digital Berhad supports Govtech and Fintech initiatives that are creating impactful, inclusive solutions for Malaysians.
Role Description
This is a full-time hybrid role for a Customer Service Associate located in WP Kuala Lumpur with some work from home flexibility. The Customer Service Associate will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience on a day-to-day basis.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Experience in a customer service role is a plus
- Proficiency in multiple
Company Description
Pertama Digital Berhad supports Govtech and Fintech initiatives that are creating impactful, inclusive solutions for Malaysians.
Role Description
This is a full-time hybrid role for a Customer Service Associate located in WP Kuala Lumpur with some work from home flexibility. The Customer Service Associate will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience on a day-to-day basis.
Qualifications
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Experience in a customer service role is a plus
- Proficiency in multiple