Epicareer Might not Working Properly
Learn More

Customer Service Associate

Salary undisclosed

Checking job availability...

Original
Simplified

Company Description

Pertama Digital Berhad supports Govtech and Fintech initiatives that are creating impactful, inclusive solutions for Malaysians.

Role Description

This is a full-time hybrid role for a Customer Service Associate located in WP Kuala Lumpur with some work from home flexibility. The Customer Service Associate will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience on a day-to-day basis.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Phone Etiquette
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Experience in a customer service role is a plus
  • Proficiency in multiple

Company Description

Pertama Digital Berhad supports Govtech and Fintech initiatives that are creating impactful, inclusive solutions for Malaysians.

Role Description

This is a full-time hybrid role for a Customer Service Associate located in WP Kuala Lumpur with some work from home flexibility. The Customer Service Associate will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience on a day-to-day basis.

Qualifications

  • Customer Support and Customer Service skills
  • Customer Satisfaction and Customer Experience skills
  • Phone Etiquette
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Experience in a customer service role is a plus
  • Proficiency in multiple