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Customer Service Executive

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[HIRING] Customer Service Executive (Mandarin & English Speaking)

Location: Based in Petaling Jaya – Must be willing to travel across Malaysia (4-5 times a year)

Company: sandmerit – The No.1 Business Strategy KPI System in Malaysia

Are you passionate about helping companies grow and improve their performance?

We’re looking for a Customer Service Executive to support our fast-growing client base across Malaysia. You’ll be the key person ensuring our clients succeed in using the sandmerit KPI system after implementation.

What You’ll Do:

• Build long-term relationships with existing clients

• Guide clients through post-workshop support and onboarding

• Monitor client system usage and ensure KPI implementation success

• Conduct monthly check-ins (on-site or online) with client teams

• Gather feedback and help clients see the value of renewing the system

• Escalate challenges and support renewal efforts together with management

Who We’re Looking For:

• Fluent in English and Mandarin (spoken & written) – able to communicate with all levels of clients

• Willing to travel across Malaysia – site visits are part of the role

• Own transport is required

• Good interpersonal skills and a client-first attitude

• No technical background needed – training will be provided

• We welcome retired professionals with prior corporate or client-servicing experience!

Why Join Us:

• Be part of a pioneering KPI system company with 20+ years of proven success

• Learn powerful business growth strategies directly from experienced consultants

• Meaningful work – you’ll be helping companies grow, teams align, and employees succeed

• Travel, learn, grow – every day is different!

Company: SandFil International

Website: www.sandmerit.com

How to Apply:

Send your resume to [email protected] with the subject: Customer Service Executive Application – [Your Name]

We look forward to welcoming someone who’s proactive, caring, and passionate about making a difference.

[HIRING] Customer Service Executive (Mandarin & English Speaking)

Location: Based in Petaling Jaya – Must be willing to travel across Malaysia (4-5 times a year)

Company: sandmerit – The No.1 Business Strategy KPI System in Malaysia

Are you passionate about helping companies grow and improve their performance?

We’re looking for a Customer Service Executive to support our fast-growing client base across Malaysia. You’ll be the key person ensuring our clients succeed in using the sandmerit KPI system after implementation.

What You’ll Do:

• Build long-term relationships with existing clients

• Guide clients through post-workshop support and onboarding

• Monitor client system usage and ensure KPI implementation success

• Conduct monthly check-ins (on-site or online) with client teams

• Gather feedback and help clients see the value of renewing the system

• Escalate challenges and support renewal efforts together with management

Who We’re Looking For:

• Fluent in English and Mandarin (spoken & written) – able to communicate with all levels of clients

• Willing to travel across Malaysia – site visits are part of the role

• Own transport is required

• Good interpersonal skills and a client-first attitude

• No technical background needed – training will be provided

• We welcome retired professionals with prior corporate or client-servicing experience!

Why Join Us:

• Be part of a pioneering KPI system company with 20+ years of proven success

• Learn powerful business growth strategies directly from experienced consultants

• Meaningful work – you’ll be helping companies grow, teams align, and employees succeed

• Travel, learn, grow – every day is different!

Company: SandFil International

Website: www.sandmerit.com

How to Apply:

Send your resume to [email protected] with the subject: Customer Service Executive Application – [Your Name]

We look forward to welcoming someone who’s proactive, caring, and passionate about making a difference.