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Jobs or company...

Solutions Engineer

  • Full Time, onsite
  • Curlec by Razorpay
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed
Checking job availability...
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About Us

Razorpay today processes $150 Billion+ payments for 10 million+ businesses across 4 continents. The company enables businesses to accept, process, and disburse payments at scale, while helping them manage their finances. We are the leading Payments and Neobanking provider in India and are one of the fastest growing payments providers across South East Asia. We have been the first to bring to market major innovations in India and Malaysia.

Razorpay has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, YC, Matrix Partners and many stellar angels.

As part of its ambitious growth strategy in Southeast Asia, Razorpay acquired Curlec in Malaysia. Since making the acquisition, Curlec by Razorpay has received an acquiring license by Bank Negara and is a registered member of Paynet. The Malaysia market presents a unique opportunity for Curlec by Razorpay due to its rapid digitalization and growing e-commerce ecosystem. Curlec aims to become the preferred payment partner for businesses across Malaysia, offering them the same level of reliability, security, and convenience that has made Razorpay a trusted name in India. We are also live in Singapore with plans of expansion to Thailand, Indonesia and the rest of SEA.

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Responsibilities

  • This Individual should have a deep understanding of the entire product suite.
  • Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
  • Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
  • Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants
  • Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and Merchants
  • Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
  • Read and respond to integration and platform documents shared by prospective customers.
  • The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
  • In the case of product customisation requests from the clients, he/she would help validate the requirements.

Requirements

  • 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
  • Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
  • Strong expertise in REST APIs
  • Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
  • Excellent written and verbal communication skills, with strong presentation abilities.
  • Preferably from Fintech background

About Us

Razorpay today processes $150 Billion+ payments for 10 million+ businesses across 4 continents. The company enables businesses to accept, process, and disburse payments at scale, while helping them manage their finances. We are the leading Payments and Neobanking provider in India and are one of the fastest growing payments providers across South East Asia. We have been the first to bring to market major innovations in India and Malaysia.

Razorpay has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, YC, Matrix Partners and many stellar angels.

As part of its ambitious growth strategy in Southeast Asia, Razorpay acquired Curlec in Malaysia. Since making the acquisition, Curlec by Razorpay has received an acquiring license by Bank Negara and is a registered member of Paynet. The Malaysia market presents a unique opportunity for Curlec by Razorpay due to its rapid digitalization and growing e-commerce ecosystem. Curlec aims to become the preferred payment partner for businesses across Malaysia, offering them the same level of reliability, security, and convenience that has made Razorpay a trusted name in India. We are also live in Singapore with plans of expansion to Thailand, Indonesia and the rest of SEA.

About the Role

As the Solution Engineer, you will serve as the customer-facing advocate for Curlec by Razorpay suite of products, supporting prospects with technical implementation for large enterprises. This role reports to the Head of Integrations within the Business Engineering team at Razorpay. The individual will play a key role in ensuring the successful integration of Curlec’s platform with merchants, enabling seamless payment solutions.

Responsibilities

  • This Individual should have a deep understanding of the entire product suite.
  • Should be up-to-date in the technical knowledge and in-depth understanding of any coding language is a must.
  • Responsible for implementation of the solutions provided by Curlec Razorpay for the Key Clients.
  • Responsible to represent Curlec Razorpay from platform integration perspective with prospective merchants
  • Accountable to ensure successful implementation of platform integration between Curlec by Razorpay and Merchants
  • Support the reactive queries and requests being raised by Merchants within an agreed turnaround time and quality standards
  • Read and respond to integration and platform documents shared by prospective customers.
  • The individual will act as a key feedback channel for customer's product requirements/ expectations and will close the loop with the Product team on the same.
  • In the case of product customisation requests from the clients, he/she would help validate the requirements.

Requirements

  • 2+ years of experience in product-based payments or SaaS platform integrations, implementation, or solutions in a customer-facing role.
  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related fields.
  • Hands-on experience with Java, .NET, PHP, Python, and JavaScript.
  • Strong expertise in REST APIs
  • Strong ability to understand technical requirements and ensure seamless platform integration for enterprise clients.
  • Excellent written and verbal communication skills, with strong presentation abilities.
  • Preferably from Fintech background