Applications Specialist

Responsibilities:

• Prepare and conduct CMEs, training and demonstrations (pre-sales activities) on in-vitro diagnostic products, including PCR kits, thermocyclers, nucleic acid extraction systems, rapid test kits, Point-of-Care Testing systems, biochemistry and immunoassay analysers.
• Conduct on-site product validation and evaluation.
• Arrange appointments with researchers, lecturers, professors, doctors, pharmacists, hospital medical teams, researchers and academia, which may include pre-arranged appointment or regular cold calling.
• Make presentations to academia, researchers, doctors, pharmacists in the retail sector, hospital doctors, university and research institutions.
• Provide post-sales supports, including but not limited to troubleshooting and problem solving.
• Work together with service engineers to sort out PPM, repair, calibration and other technical issues.
• Keep detailed records of all contacts.
• Plan the work schedules and weekly and monthly timetables.
• Regularly attend company meetings, technical data presentations and briefing.
• Maintain knowledge of new development in the research and international and national health service, anticipating potential negative and positive impacts on the business and adapting strategy accordingly.
• Develop strategies for increasing opportunities to meet and talk to contacts in the research institution, university, medical and healthcare sector.
• Staying informed about the activities of research and healthcare services in a particular area.
• Work with team managers and sales team to plan how to approach contacts with effective business plans, training and evaluation protocols for making sales in a particular area.
• Work with sales team to gather market information and conduct market intelligence with the sales team to identify new opportunities.
• Brainstorming marketing strategies from the product technical perspectives.
• Analysis on IVD products to gather information on products in the market, and keep organised records of marketing metrics.
• Coordinate with the marketing design and content teams to generate digital and print advertising material (e.g. brochures and newsletters).
• Conduct both internal product training as well as marketing training to the sales team.
• Perform special tasks upon request from team manager and/or Operations Director.

Requirement:

• Bachelor's or higher degree in related fields, i.e. Molecular Biology, Biotechnology, Biomedical Science, etc.
• Candidates with a Master’s degree or higher, or those with more than two years of hands-on experience with molecular products, will be given preference.
• At least two years of experience in a supportive role or as a Medical Laboratory Technologist in the diagnostic or medical industry.
• Must have Molecular background.
• Possesses analytical skills to perform troubleshooting and problem solving.
• Independent and highly motivated with a positive attitude.
• Self-driven and result-oriented.

Job Type: Full-time

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Afternoon shift
• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Application Question(s):

• Do you have own transport?

Work Location: In person

Expected Start Date: 05/01/2025