Dental Clinic Receptionist/ Front Desk
Job Title: Front Desk Receptionist
Location: Esteem Dental Clinic, Seri Kembangan
Working Days: 6 Days a Week
Salary: Starting salary of RM 2300 - RM 2800, with potential to increase to RM 3500 - RM 3800 based on performance and experience.
Benefits: EPF, SOCSO, EIS
Job Overview:
We are seeking a friendly and professional Front Desk Receptionist to join our dental clinic team. The ideal candidate will play a key role in creating a welcoming and smooth experience for our patients. This position requires fluency in English, and Bahasa Malaysia and Mandarin to effectively communicate with a diverse range of patients. We are looking for someone with a positive attitude and a commitment to providing excellent customer service.
Responsibilities:
- Greet and welcome patients with a friendly and professional attitude
- Answer phone calls, schedule appointments, and handle patient inquiries
- Assist with patient check-in and check-out processes
- Ensure the clinic's front desk is organized and presentable at all times
- Handle patient concerns and resolve issues in a courteous manner
- Coordinate with dental professionals to ensure smooth clinic operations
Requirements:
- Fluent in English, and Bahasa Malaysia and Mandarin (spoken and written)
- Fluency in additional languages or dialects (e.g.,Arabic, Korean, Japanese Cantonese, Hokkien, Tamil, etc.) will be considered a bonus and may qualify for higher pay
- Previous experience in a customer-facing role is preferred (especially in healthcare or dental setting)
- Strong communication and interpersonal skills
- Able to work well in a team environment and manage multiple tasks
- Friendly, approachable, and professional demeanor
- High level of organization and attention to detail
- Ability to maintain confidentiality and uphold privacy standards
Why Join Us?
- Competitive salary with huge room for growth
- Friendly and supportive working environment
- Full benefits (EPF, SOCSO, EIS)
- Opportunity to work in a well-established clinic
Job Types: Full-time, Permanent, Fresh graduate
Pay: From RM2,300.00 per month
Benefits:
- Additional leave
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Work Location: In person