Business Director (General Manager) – Travel & Digital Platform (China Market)
RM 15,000 - RM 20,000 / month
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Business Director (General Manager) – Travel & Digital Platform
Job Description:
The Business Director will serve as the product owner and business leader for a digital travel and content platform. This role encompasses overseeing the customer journey, digital marketing strategies, and content experience while driving revenue growth.
Key Responsibilities:
- Business Leadership & Strategy
- Lead and develop the platform's brand positioning as a go-to travel experience hub.
- Manage digital marketing efforts to increase online traffic and engagement.
- Ensure a seamless and satisfying customer journey.
- Revenue & Sales Growth
- Drive digital marketing and conversion programs to achieve B2C revenue targets.
- Lead media sales efforts, targeting businesses that market products/services locally and internationally.
- Oversee both online and offline travel division sales, ensuring revenue and business expansion.
- Partnership & Collaboration Development
- Build strategic collaborations, partnerships, and creative campaigns to enhance brand visibility.
- Develop and implement retention programs (CRM) to maintain high customer engagement.
- Operational & Team Leadership
- Manage a team responsible for content, customer experience, and sales operations.
- Drive a culture of performance marketing and customer satisfaction.
Key Goals:
- Increase traffic and engagement on the platform.
- Improve conversion rates for B2C revenue.
- Strengthen partnerships and drive creative campaigns.
- Enhance customer satisfaction and retention.
Experience & Skills Required:
- Strong hands-on experience in digital marketing, performance marketing, and customer experience.
- Proven ability to drive media sales and online revenue.
- Leadership skills in managing online sales teams and partnerships.
- Strong communication skills in English; knowledge of the Malaysian business landscape is a plus.
Compensation Package:
- Probation (3 months): RM15,000 + RM2,000 performance incentive
- Upon Confirmation: RM17,000 + RM3,000 performance incentive
- Additional incentives and commissions based on business performance
Job Type: Full-time
Pay: RM15,000.00 - RM20,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Experience:
- General Manager: 5 years (Required)
Language:
- Mandarin (Required)
Location:
- Kuala Lumpur (Required)
Work Location: In person