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Business Director (General Manager) – Travel & Digital Platform (China Market)

RM 15,000 - RM 20,000 / month

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Business Director (General Manager) – Travel & Digital Platform

Job Description:

The Business Director will serve as the product owner and business leader for a digital travel and content platform. This role encompasses overseeing the customer journey, digital marketing strategies, and content experience while driving revenue growth.

Key Responsibilities:

  • Business Leadership & Strategy
  • Lead and develop the platform's brand positioning as a go-to travel experience hub.
  • Manage digital marketing efforts to increase online traffic and engagement.
  • Ensure a seamless and satisfying customer journey.
  • Revenue & Sales Growth
  • Drive digital marketing and conversion programs to achieve B2C revenue targets.
  • Lead media sales efforts, targeting businesses that market products/services locally and internationally.
  • Oversee both online and offline travel division sales, ensuring revenue and business expansion.
  • Partnership & Collaboration Development
  • Build strategic collaborations, partnerships, and creative campaigns to enhance brand visibility.
  • Develop and implement retention programs (CRM) to maintain high customer engagement.
  • Operational & Team Leadership
  • Manage a team responsible for content, customer experience, and sales operations.
  • Drive a culture of performance marketing and customer satisfaction.

Key Goals:

  • Increase traffic and engagement on the platform.
  • Improve conversion rates for B2C revenue.
  • Strengthen partnerships and drive creative campaigns.
  • Enhance customer satisfaction and retention.

Experience & Skills Required:

  • Strong hands-on experience in digital marketing, performance marketing, and customer experience.
  • Proven ability to drive media sales and online revenue.
  • Leadership skills in managing online sales teams and partnerships.
  • Strong communication skills in English; knowledge of the Malaysian business landscape is a plus.

Compensation Package:

  • Probation (3 months): RM15,000 + RM2,000 performance incentive
  • Upon Confirmation: RM17,000 + RM3,000 performance incentive
  • Additional incentives and commissions based on business performance

Job Type: Full-time

Pay: RM15,000.00 - RM20,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Experience:

  • General Manager: 5 years (Required)

Language:

  • Mandarin (Required)

Location:

  • Kuala Lumpur (Required)

Work Location: In person