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Data & IT Operations Analyst

Salary undisclosed

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We are seeking a highly motivated Data & IT Operations Analyst to oversee and streamline data management, analysis, and IT operational tasks within our F&B business. This role will support the company's growth by ensuring seamless integration of data across platforms for business insights while managing internal IT needs.

Roles and responsibilities:

  • Consolidate, manage, and maintain data from multiple platforms, including SQL, Tableau, Google Sheets, and APIs.
  • Develop and automate reports to provide actionable insights into sales, overhead costs, and operational efficiency.
  • Collaborate with departments to identify key metrics for performance tracking and improvement.
  • Ensure data accuracy, integrity, and security across systems.
  • Manage company-wide IT systems, including email creation, grouping, key phone systems, device procurement, and licensing.
  • Serve as the point of contact for IT-related issues, troubleshooting, and vendor coordination.
  • Support the setup and integration of POS systems, ordering systems, and attendance systems for new outlets.
  • Explore opportunities to centralise and internalise system management for better efficiency and cost control.
  • Work closely with vendors to optimise and integrate the company's POS, attendance, and ordering systems.
  • Build internal capabilities to manage and maintain systems, reducing reliance on external vendors.
  • Implement best practices for data synchronisation and system scalability across the business.

Requirements:

  • Bachelor's degree in Data Analytics, Information Systems, IT, or a related field.
  • Proven experience in data management and analysis.
  • Familiarity with SQL, Tableau, Google Sheets, APIs, and other data tools.
  • Hands-on experience with IT operations and system integration in a retail or F&B environment is preferred.
  • Strong analytical and problem-solving abilities.
  • Technical proficiency in managing IT systems and infrastructure.
  • Excellent communication skills to liaise with cross-functional teams and vendors.
  • Candidate must be eligible to work in Malaysia

We are seeking a highly motivated Data & IT Operations Analyst to oversee and streamline data management, analysis, and IT operational tasks within our F&B business. This role will support the company's growth by ensuring seamless integration of data across platforms for business insights while managing internal IT needs.

Roles and responsibilities:

  • Consolidate, manage, and maintain data from multiple platforms, including SQL, Tableau, Google Sheets, and APIs.
  • Develop and automate reports to provide actionable insights into sales, overhead costs, and operational efficiency.
  • Collaborate with departments to identify key metrics for performance tracking and improvement.
  • Ensure data accuracy, integrity, and security across systems.
  • Manage company-wide IT systems, including email creation, grouping, key phone systems, device procurement, and licensing.
  • Serve as the point of contact for IT-related issues, troubleshooting, and vendor coordination.
  • Support the setup and integration of POS systems, ordering systems, and attendance systems for new outlets.
  • Explore opportunities to centralise and internalise system management for better efficiency and cost control.
  • Work closely with vendors to optimise and integrate the company's POS, attendance, and ordering systems.
  • Build internal capabilities to manage and maintain systems, reducing reliance on external vendors.
  • Implement best practices for data synchronisation and system scalability across the business.

Requirements:

  • Bachelor's degree in Data Analytics, Information Systems, IT, or a related field.
  • Proven experience in data management and analysis.
  • Familiarity with SQL, Tableau, Google Sheets, APIs, and other data tools.
  • Hands-on experience with IT operations and system integration in a retail or F&B environment is preferred.
  • Strong analytical and problem-solving abilities.
  • Technical proficiency in managing IT systems and infrastructure.
  • Excellent communication skills to liaise with cross-functional teams and vendors.
  • Candidate must be eligible to work in Malaysia