Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Service (Chinese) _normal Shifts

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Cheras, Malaysia
RM 3,000 - RM 3,700 / month
Checking job availability...
Original
Simplified

1. Respond to Customer Inquiries: Provide timely and accurate responses to customer inquiries via phone, email, live chat, and other communication channels.

2. Handle Complaints Professionally: Address and resolve customer complaints effectively, ensuring customer satisfaction and retention.

3. Escalate Complex Issues: Identify and escalate complex or unresolved issues to appropriate departments or senior staff for further resolution.

4. Maintain Accurate Records: Document customer interactions, transactions, and feedback in the CRM system, ensuring accurate and up-to-date information.

5. Seek Process Improvements: Continuously look for ways to enhance service processes and contribute to improving customer service protocols.

6. Meet Performance Targets: Work towards achieving individual and team performance goals, including response times, customer satisfaction scores, and other key performance indicators.

C. Qualifications

* Educational Background: Possess at least Diploma and above, in any field. SPM graduates are also welcome to apply.

* Experience: Minimum 6 months of experience in call centre customer service is highly preferred. However candidates without relevant experience and but with strong willingness to learn are also encouraged to apply.

Position - Customer Service (Mandarin/Cantonese)

Location - Sunway Visio Tower

Job Type - Permanent

Shift Time - 9am to 6pm

Shift Days - Monday to Friday

RM3000 Basic + RM200 language Allowance + Travel Allowance - RM400 + Perfect Attendance - RM100

* Skills:

• Excellent Communication: Proficient in verbal and written communication in Mandarin, Cantonese and English.

• Strong Problem-Solving: Ability to effectively address and resolve customer issues.

• Calm Under Pressure: Maintains professionalism and composure in challenging situations.

• Detail-Oriented: Meticulous with attention to detail and a commitment to continuous learning.

  • Fresh Graduates are welcome to apply.
  • EPF & SOCSO
  • Annual leave
  • Medical Insurance
  • Performance Bonus
  • 5 Working Days