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Technical Support (Sales)

RM 2,000 - RM 3,000 / month

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Job description:

  • Provide pre-sales technical support and product consultation to customers.
  • Assist the sales team in understanding customer requirements and recommending suitable solutions.
  • Prepare and deliver product presentations, demos, and technical proposals.
  • Respond to technical inquiries and assist with product-related questions.
  • Coordinate with the product and engineering teams to ensure accurate and up-to-date information.
  • Support in the preparation of quotations and tender documents with technical input.
  • Follow up on project progress and ensure customer needs are met.
  • Provide after-sales technical support and troubleshooting assistance.
  • Conduct training sessions and product knowledge sharing for internal staff and clients.
  • Maintain good relationships with customers to encourage repeat business.

Requirements:

  • Diploma or Bachelor’s Degree in Engineering (Electrical, Mechanical, or related fields) or equivalent.
  • Minimum 1–3 years of experience in technical support or technical sales.
  • Strong technical knowledge and understanding of products (temperature sensors, calibration equipment, instrumentation, or similar industrial products would be an advantage).
  • Good presentation and communication skills.
  • Problem-solving skills with a customer-first attitude.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint).
  • Possess own transport and willing to travel when required.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Work Location: In person