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Internship - IT Support

RM 1,000 - RM 3,500 / month

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Job Description

· Providing technical support to teams within the organization, and to external clients when required

· Assisting with systems integrations

· Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date

· Maintaining and updating technical documents and procedures

· Identifying and resolving technical issues

· Managing coordination at a local and international level where required

· Delivering regular and customized training to teams within the business

· Preparing maintenance plans and upgrading schedules for the organization’s systems

· Developing reports for teams across the business

Requirement

· IT

· Computing Studies

· Information Systems

· Business Administration

· Intimate knowledge of an organization’s computing systems

· Ability to explain complex ideas to those with limited IT and systems knowledge

· Exceptional verbal and written communication skills

· Listening ability and patience

· Extraordinary customer service and relationship management experience

· Critical thinking skills

Job Types: Full-time, Internship, Contract, New-Grad, Apprenticeship
Contract length: 12 months

Pay: RM1,000.00 - RM3,500.00 per month

Benefits:

  • Work from home

Schedule:

  • On call

Experience:

  • Application Support: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person