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Workshop Manager

RM 5,000 - RM 10,000 / month

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Responsibilities:

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, counsels and monitors the performance of all service department staff.
  • Implement and maintain standard operating procedures (SOPs) for efficiency and quality assurance.
  • Develop and implement effective marketing and sales strategies to promote service department business and increase revenue.
  • Communicate with customers to understand their vehicle service needs and maintain good relationship with them.
  • Maintains high-quality service repairs and minimizes comebacks.
  • Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Monitor workshop expenses and ensure cost control measures.
  • Manage inventory levels, order spare parts, and negotiate with vendors.
  • Ensure all work meets industry standards and manufacturer specifications.
  • Adhere to government regulations, safety protocols, and environmental policies.

Requirements:

  • Diploma/Degree in Automotive Engineering, Mechanical Engineering, or related field.
  • Minimum of 5 years of experience in an automotive workshop, with at least 2 years in a supervisory/managerial role.
  • Strong technical knowledge of vehicle diagnostics, repair, and maintenance.
  • Good communication and customer service skills.
  • Ability to manage budgets, inventory, and operational costs.
  • Excellent leadership and team management skills.

Job Type: Full-time

Pay: RM5,000.00 - RM10,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Automotive Workshop: 5 years (Preferred)

Language:

  • Mandarin (Preferred)

Work Location: In person

Expected Start Date: 06/02/2025