Guest Service Associate | Serviced Apartments | Singapore up to $2700
Position: Guest Service Associate
Location: Kim Seng Walk, Singapore (Serviced apartments near Great World Mall)
Basic up to SGD2600 + SGD120 meal allowance
* Any 5 days work week including weekends and public holidays
* Shift work (730am - 430pm / 1-10pm)
* Uniform provided (beige blouse and pants. Shoes will be their own black shoes)
* Challenges: need to work in non-airconditioned environment (sheltered, indoors)
Responsibilities:
Administration duties:
1. Compile monthly miscellaneous charges such as newspapers, laundry, carparking etc.
2. Prepare monthly report for resident’s birthday cake/gift.
Apartments:
2. Raise job requests via FCS1 for defects reported by residents and staff.
3. Conduct apartment site inspection during weekends, public holiday and after office hours.
Front Office & Cashiering duties:
4. Perform check-in and check-out activities.
5. Perform cashiering duties which include but not limited to receiving payment from residents, posting of payment transactions and miscellaneous charges in PMS.
6. Prepare relevant forms and keycards for arriving residents.
Residents’ Matters:
7. Assist with facilities bookings requests.
8. Plan and execute monthly resident’s activity.
9. Assist with residents’ requests and complaints promptly.
10. Provide residents with information on in-house facilities, services and special events as required.
11. Assist with adhoc assignments/projects assigned by Duty Managers and/or Guest Services Manager.
Requirements:
- At least 1 year of experience in hotel / serviced apartments / customer service
- Minimum GCE ‘O’ Level or Diploma in Hospitality / Tourism
- Any 5 days work week including weekends and public holidays
- Shift work (7:30am - 4:30pm / 1-10pm)
- Fluent in English
Job Types: Full-time, Permanent
Pay: RM7,000.00 - RM9,000.00 per month
Schedule:
- Rotational shift
- Weekend jobs
Application Question(s):
- How long is your notice period?
- What is your expected salary?
Language:
- fluent English (Preferred)
Work Location: In person