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Lead Supervisor (Cafe) - Dance Studio Cafe
RM 4,000 - RM 5,000 / month
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Lead Supervisor (Cafe) | Up to RM5k | Eco Botanic JB
Job Position: Lead Supervisor
Salary Range: Basic from RM4000- RM5000
Working hours : Tuesday - Sunday (9am - 7pm)
Location: Eco Botanic JB
Company Background: Dance Studio Cafe
Job Scopes
Operational Management
- Oversee the day-to-day operations of the café, ensuring smooth service and efficiency
- Implement and uphold health and safety standards, food hygiene, and cleanliness protocols
- Monitor inventory levels, place orders, and manage stock rotation to minimize waste
- Ensure adherence to opening and closing procedure
Team Leadership
- Supervise, train, and mentor café staff, ensuring high performance and motivation
- Prepare shift schedules, ensuring optimal staffing levels at all times
- Lead by example in providing excellent customer service and fostering a positive team environment
- Handle staff performance issues and provide constructive feedback as needed
Customer Experience & Service:
- Monitor and achieve sales targets, implementing strategies to boost revenue
- Handle cash and electronic transactions, ensuring accuracy and security
- Assist in the preparation of sales reports and operational metrics for management
Job Requirement
- Minimum of 3 years of experience in a café, F&B, or hospitality environment, with at least 1 year in a supervisory role
- Diploma or certificate in Hospitality Management, Business Administration, or a related field an advantage
Job Type: Full-time
Pay: RM4,000.00 - RM5,000.00 per month
Work Location: In person