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Lead Supervisor (Cafe) - Dance Studio Cafe

RM 4,000 - RM 5,000 / month

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Lead Supervisor (Cafe) | Up to RM5k | Eco Botanic JB

Job Position: Lead Supervisor

Salary Range: Basic from RM4000- RM5000

Working hours : Tuesday - Sunday (9am - 7pm)

Location: Eco Botanic JB

Company Background: Dance Studio Cafe

Job Scopes

Operational Management

  • Oversee the day-to-day operations of the café, ensuring smooth service and efficiency
  • Implement and uphold health and safety standards, food hygiene, and cleanliness protocols
  • Monitor inventory levels, place orders, and manage stock rotation to minimize waste
  • Ensure adherence to opening and closing procedure

Team Leadership

  • Supervise, train, and mentor café staff, ensuring high performance and motivation
  • Prepare shift schedules, ensuring optimal staffing levels at all times
  • Lead by example in providing excellent customer service and fostering a positive team environment
  • Handle staff performance issues and provide constructive feedback as needed

Customer Experience & Service:

  • Monitor and achieve sales targets, implementing strategies to boost revenue
  • Handle cash and electronic transactions, ensuring accuracy and security
  • Assist in the preparation of sales reports and operational metrics for management

Job Requirement

  • Minimum of 3 years of experience in a café, F&B, or hospitality environment, with at least 1 year in a supervisory role
  • Diploma or certificate in Hospitality Management, Business Administration, or a related field an advantage

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Work Location: In person