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Human Resource Operations Manager

Salary undisclosed

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Drive HR Excellence & Shape the Future!

Are you a proactive HR leader ready to elevate an organization? As HR Operations Manager, you’ll streamline HR processes, oversee payroll & benefits, ensure compliance, and enhance employee experience—all while driving strategic initiatives.

If you're an organized, tech-savvy HR professional with strong leadership and problem-solving skills, let’s connect!

Key Responsibilities

  • Formulate and implement HR operational policies, procedures, and best practices to enhance efficiency.
  • Supervise the HRIS (Human Resources Information System) to ensure data accuracy, security, and efficiency in HR processes.
  • Administer payroll, benefits enrollment, and employee compensation programs.
  • Ensure adherence to local, state, and federal labor laws and regulations.
  • Lead and support HR operations, including onboarding, offboarding, employee records management, and policy enforcement.
  • Track HR metrics and provide reports and insights to aid business decisions.
  • Address employee relations issues, conduct investigations, and foster a positive workplace culture.
  • Manage relationships with HR service vendors, including benefits providers, payroll systems, and HR technology partners.
  • Collaborate with Talent Acquisition and Learning & Development teams to streamline HR processes.
  • Conduct internal audits to ensure HR compliance and mitigate risks.
  • Lead HR projects and process improvement initiatives to enhance employee experience and HR service delivery.

Key Requirements

  • Education: Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree or HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is advantageous.
  • Experience: At least 5-7 years of experience in HR operations, including a minimum of 2-3 years in a managerial or leadership capacity.
  • Technical Skills: Proficiency in HRIS systems (e.g., BOSS, Kaizen, BrioHR) and Microsoft Office Suite. Familiarity with Power Automate and Power BI is beneficial.
  • Knowledge: Comprehensive understanding of HR systems, payroll processes, and benefits administration. Strong knowledge of labor laws, compliance requirements, and HR best practices.
  • Soft Skills: Exceptional communication, interpersonal, problem-solving, and decision-making skills. Strong leadership, organizational, and analytical abilities with keen attention to detail. Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
  • This opportunity is available to individuals authorized to work in Malaysia.

Job Type: Full-time

Pay: RM156,000.00 - RM180,000.00 per year

Experience:

  • Payroll & Benefit Compensation: 5 years (Preferred)
  • Education Industry: 5 years (Preferred)
  • Human resources & HRIS: 2 years (Preferred)
  • Supervisory / Team Lead: 2 years (Preferred)

Work Location: In person