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Restaurant Manager

RM 3,000 - RM 4,000 / month

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Job Description

  • Maintain smooth, accurate service, positive internal and external relations, and ensure products and service are consistent with quality standards.
  • Overall responsible for the development/training of operations staff in order to optimize customer satisfaction, meet operational standard, drive sales and enhance profits of the outlet.
  • Oversee day-to-day all restaurant operations, including opening and closing procedures, reservation management, and table turnover.
  • Ensure adequate manpower resources at all times, performance standards are in place and observed across the outlet in order to maximize productivity and sales potential.
  • Ensure the delivery of exceptional customer service to create a positive and memorable dining experience.
  • Implement and enforce standard operating procedures to maintain efficiency and quality.
  • Constantly monitor stock count and level to prevent overstock or shortage, control outlet wastage and submission is on time.
  • Develop and manage restaurant budgets, forecasting revenue and controlling expenses.
  • Implement cost-effective measures to optimize profitability while maintaining quality
  • Organize outlet duty roster, assign staffs to specific shift and duties.
  • Always attentive to happenings of the surroundings in outlets and constant communication with operations manager to develop action plan to improve sales and customer service.
  • Communicate the company policies and standard procedures to employees.
  • Manages staff issue, including staff discipline and performance review.
  • Address customer inquiries, concerns, and feedback promptly and professionally.
  • Practice and maintain the cleanliness, safety and hygiene standards and regulation.
  • Ensure proper maintenance of assets/equipment and report faulty to management if any.
  • Perform any other ad-hoc tasks as assigned by management.

Position Requirements:

  • Experience: At least 3-4 years work experience as F&B Supervisor.
  • Education: At least Diploma / Advanced / Higher / Graduate Diploma in Hospitality Management or Food and Beverage Services Management or equivalent.
  • Knowledge POS systems
  • Skills / Competencies: Well organize and plan & able to work in team.
  • Able to work overtime, on weekend and during public holiday.

Job Types: Full-time, Permanent, Contract

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

  • Rotational shift

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Restaurant Management: 1 year (Preferred)