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Operations Executive (Malaysia)

Salary undisclosed

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Description

Operations Executive (Malaysia)

We are seeking a passionate Operations Executive who will be an important part of PRISM+ Malaysia operation team. Being a high growth electronics company, we are looking for a candidate who can adapt well in terms of complex ever-changing process structures and constantly work closely with logistics/warehouse partners to ensure timely fulfilment of all customers orders. You will also be a pivotal role in logistics and systems partners management.

Responsibilities of an Operations Executive but are not limited to

  • Main task: Daily eCommerce order fulfilment for all Sales platforms (Shopee, Lazada , TikTok & Shopify) , Retail stores and any new sales channels in the future.
  • Monitoring and ensuring Orders processed by various 3PL providers.
  • Identify operational requirements and opportunities for improvement , by observing current workflow and research country's benchmark/best practices.
  • System and process ownership . Establishing and maintaining quality standards.
  • Derive appropriate methods to analyze and propose change management.
  • Document findings and prepare weekly reports to Head of Operations .
  • Update team on new processes and systems , monitoring process effectiveness.
  • Oversee operational compliance with regulations.
  • Proven ability to communicate effectively to drive positive outcomes with internal and external key stakeholders

Requirements

  • Diploma or bachelor’s degree in logistics, business, data management, operations, or related field.
  • Must be detailed oriented
  • Independent self-starter & able to keep track of multiple concurrent events
  • Able to analyze large amount of data via excel or relevant software tools
  • Able to multitask, prioritize and manage time efficiently
  • 1 – 4 years’ experience in a role of similar capacity
  • Comfortable to commute daily to Bukit Jalil office for work.
  • Advantageous if candidates have hands on experience on Sales platform (Shopee , Lazada , TikTok & Shopify) and familiar with eCommerce Order Fulfilment and 3PL courier management
  • 5.5 days work per week (Working hours : Weekdays : 8AM till 5:30PM , Saturdays : 8AM till 12:30noon)

Benefits

  • Annual outpatient benefit (Includes dental and optical benefits)
  • Annual increment & Performance bonuses
  • 14 Days Annual Leave
  • 1 Day Birthday Leave
  • Free flow snacks and drinks!