Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Business Operations Executive

Salary undisclosed
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Job Summary

We are looking for a detail-oriented and customer-focused Client & Jobseeker Support Executive to join our Operations team. This role is responsible for handling client and jobseeker inquiries via calls and emails, ensuring a smooth renewal process for clients, and providing exceptional support to enhance the user experience on our platform.

Key Responsibilities

1. Call & Email Support

  • Handle inbound calls from clients and jobseekers regarding job postings, account issues, and platform navigation.
  • Respond to emails promptly and professionally, ensuring clear and effective communication.
  • Provide guidance and troubleshooting assistance to clients using our platform.

    2. Client Renewal Management
  • Manage the renewal process for existing clients, ensuring timely follow-ups and smooth transactions.
  • Assist clients with plan upgrades, renewals, and payment-related inquiries.
  • Work closely with the sales and customer success teams to provide seamless client experiences.

    3. Data & Reporting
  • Maintain accurate records of client interactions, inquiries, and renewals.
  • Generate reports on customer inquiries and feedback to enhance service processes.
  • Identify recurring client issues and propose improvements to optimize the customer journey.

Job Requirements

Experience:

  • 0-1 year of experience in customer support, client servicing, or a related field.

Skills:

  • Strong communication skills (both written and verbal).
  • Ability to handle customer inquiries professionally and empathetically.
  • Excellent problem-solving and multitasking abilities.
  • Basic knowledge of CRM systems and email-handling tools is a plus.

Language:

  • Proficiency in English (both spoken and written).
  • Ability to speak Mandarin is a plus

Why Join Us?

  • Be part of a dynamic and growing team in a fast-paced environment.
  • Opportunity to work closely with clients and make a direct impact on their experience.
  • Career development and learning opportunities in operations and customer success.