Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Merchant Success Advisor

RM 3,500 - RM 6,000 / month
Checking job availability...
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About you

You enjoy connecting with people, uncovering their needs, and helping them find solutions that make a difference to their business. Whether it's in person, over a call, or through email, you're confident in communicating clearly and persuasively.

You will be the first point of contact for potential and existing customers, helping them understand how our solutions can fit their business needs while also assisting with initial support inquiries. You will play a key role in qualifying inbound leads, ensuring smooth customer onboarding, and maintaining our service level agreements (SLA) for support response time.

About the role

As a Merchant Success Advisor, your main focus will be:

  • Engage & Qualify Leads — Respond to trial users, contact form leads, and in-app chat inquiries to assess business needs.
  • Consult & Advise — Guide potential customers through our solution and recommend the right plan based on their business requirements.
  • Ensure Self-Signup Conversion — Nurture trial users and follow up with potential customers to encourage self-subscription.
  • Respond to Support Tickets & Inquiries — Handle incoming support tickets via in-app chat, email, and contact form.
  • Triage & Solve Basic Issues — Provide quick solutions for common customer issues (e.g., login problems, basic setup guidance).
  • Track & Maintain SLA — Ensure response times meet SLA standards for support tickets.