
KEY ACCOUNT MANAGER
RM 4,000 - RM 4,999 / month
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Build and maintain strong, long-lasting relationships with key clients. Understand clients' business needs and objectives, serving as their primary point of contact. Act as a trusted advisor, ensuring clients are satisfied and fully supported with our products/services. Develop strategic account plans for key clients to drive revenue growth. Identify and explore new business opportunities within existing accounts. Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement. Manage day-to-day operations of key accounts, ensuring seamless service delivery. Collaborate with internal teams (sales, customer service, product management, etc.) to meet client expectations. Oversee contract renewals, negotiations, and pricing strategies. Monitor client activity, ensuring timely project delivery and addressing any issues that arise.