
Technical Support Engineer
RM 3,000 - RM 3,499 / month
Checking job availability...
Original
Simplified
1. Interacting with customers or internal teams through various channels like phone, email, chat, or in-person to provide technical assistance. 2. Offering technical consultation and assistance both before and after sales, assisting with implementation, setup, and maintenance of products or services. 3. Ensure all issues are properly logged, and accurate technical solutions are provided in the most effective/efficient manner within agreed timelines. 4. Perform remote/on-site demonstration and provide product training for end customers, and partners. 5. Undertake any other odd jobs, ad hoc assignments and duties which the management may assign from time to time. 6. Travel for site visits if required.