Store Manager

Job Details - Has overall shift responsibilities and is accountable for the smooth running of the store. - Ensure daily opening and closing duties in the outlet are properly executed. - Recruit & select staff that meet set expectations and are suited to work in a Luckin Coffee environment. - Manage overall manpower planning, including planning a daily duty roster to ensure optimum use of manpower in the outlet. - Cost Management, perform inventory checks and product ordering. - Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience. - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Luckin Coffee. - Anticipates customer and store needs by constantly evaluating environment and customers for cues. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. - Follows Luckin Coffee operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. - Maintains regular and punctual attendance. Requirements - Diploma/Advanced Diploma in any field. - At least 2 years’ experience in supervisory roles is required. - Can commit for the long-term. - Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays. - Able to work in a fast pace working environment.