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LAB MANAGER

  • Full Time, onsite
  • TRANS CERTIFICATION INTERNATIONAL SDN BHD
  • Pelabuhan Klang, Malaysia
RM 5,000 - RM 5,999 / month

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1. **Laboratory Operations Management**: - Oversee daily operations of the laboratory to ensure efficient workflow and adherence to safety and quality standards. - Manage laboratory staff, including hiring, training, and performance evaluations. - Ensure compliance with regulatory requirements and quality assurance protocols. 2. **Budgeting and Resource Management**: - Develop and manage the laboratory budget, including forecasting and tracking expenditures. - Oversee inventory management, ensuring that supplies and equipment are adequately stocked and maintained. - Identify opportunities for cost savings and efficiency improvements. 3. **Technical Oversight**: - Ensure that laboratory equipment is properly maintained and calibrated. - Manage the implementation of new technologies and methodologies in the lab. - Stay updated on advancements in laboratory techniques and industry trends. 4. **Marketing and Business Development**: - Develop and implement marketing strategies to promote laboratory services and attract new clients. - Conduct market research to identify potential clients and industry trends. - Create promotional materials, including brochures, presentations, and online content. - Attend industry conferences, trade shows, and networking events to represent the laboratory and build relationships. 5. **Client Relationship Management**: - Build and maintain strong relationships with existing clients, addressing their needs and concerns promptly. - Collaborate with clients to understand their requirements and tailor laboratory services accordingly. - Conduct presentations and demonstrations of laboratory capabilities to prospective clients. 6. **Sales and Revenue Generation**: - Set sales targets and monitor progress toward achieving them. - Identify and pursue new business opportunities, including partnerships and collaborations. - Develop pricing strategies and service packages that enhance competitiveness. 7. **Quality Control and Assurance**: - Implement and monitor quality control measures to ensure the accuracy and reliability of laboratory results. - Develop standard operating procedures (SOPs) and ensure staff adherence to them. - Conduct regular audits and inspections of laboratory processes. 8. **Training and Development**: - Provide training and guidance to laboratory staff on technical procedures and customer service best practices. - Foster a culture of continuous improvement and professional development within the team. 9. **Reporting and Documentation**: - Prepare regular reports on laboratory performance, including financial metrics, client feedback, and operational efficiency. - Maintain accurate records of laboratory activities, including service delivery and client interactions. 10. **Collaboration with Other Departments**: - Work closely with sales, marketing, and other departments to align laboratory services with overall business goals. - Collaborate with research and development teams to identify new service offerings based on market demand.