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Customer Service Officer

  • Full Time, onsite
  • THE SPRING MANAGEMENT SERVICES (BINTULU) SDN. BHD.
  • Bintulu, Malaysia
Salary undisclosed

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Responsibilities • Attend to tenant and customer complaints, feedbacks, request and problems. • Ensure all policies, rules and regulations as set in the Tenants’ Handbook are adhered to by Tenants. • Ensure announcements made through the PA system are accurate, clear and consistent. • Working closely with tenants and internal departments on all operational issues. • Ensure all customer facilities in the mall are in good working condition and maintained at a high standard of cleanliness. • Support as a Personal Shopper “APRIL”, attend to shopping inquiries and provide the best online shopping experiences to the customer. • Maintain a high standard of grooming comparable to an international class hotel.