
Senior Telemarketing Specialist
RM 3,500 - RM 3,999 / month
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Senior Telemarketing Specialist As a senior #telemarketing specialist, you’ll be serving the regional telemarketing requirements for one of the top ASEAN Google Partner, focusing on spreading awareness on digital transformations and specializing in three main areas – Artificial Intelligence, Machine Learning and Cloud Infrastructure. Your role is crucial in driving sales efforts by generating quality leads and setting appointments for their Sales Champions. Your roles include: - Conducting outbound call to a list of potential customers or leads. - Manage a portfolio of accounts to achieve long - term success. - Develop positive relationship with clients. - Sourcing leads from diverse channels including online and offline platforms, referrals, personal contacts, and affiliations to generate new business leads - Resolve conflicts and provide solutions to customers in a timely manner - Set and track sales accounts targets, aligned with the team’s objective - Monitor sales metrics (e.g. monthly sales results and quarterly forecast) - Suggest actions to improve sales performance and identify opportunities for growth - Deliver persuasive presentations to showcase tailored product and solutions to these potential customers and obtain an appointment – having a general understanding of cloud and data technology is a plus point. - Maintain accurate records of calls and customer interaction in our CRM system Our requirements: - Malaysian citizens only with a Degree or Diploma holders from recognized university in any field. - At least 1 year of experience in telemarketing in any field - Negotiation, communication and interpersonal skill - Proficiency in utilizing various business tools and software for lead generation and customer relationship management. - Self-motivated, target-oriented, and able to work independently as well as part of a team. - Ability to thrive in a fast-paced environment and adapt to evolving business needs What we’re offering: - Monthly Salary Package of up to MYR 3,900.00 - Statutory contributions such as EPF and SOCSO - Medical Claims and Performance allowances - Career growth opportunities based on performance and dedication - Easy access via public transport to your workplace