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ONLINE SALES EXECUTIVE | DATO ONN

RM 2,000 - RM 2,499 / month

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Key Responsibilities: 1. Sales & Customer Engagement: • Promote and sell products/services through online platforms (e.g., company website, Shopee, Lazada, Facebook, Instagram, WhatsApp, etc.). • Respond to customer inquiries, messages, and comments in a timely manner. • Follow up with potential customers to close sales. 2. Order Processing & Coordination: • Process online orders and ensure accurate order fulfillment. • Coordinate with the warehouse/logistics team for timely delivery. • Handle returns, exchanges, and refunds according to company policy. 3. Marketing & Promotions: • Assist in creating and executing online promotional campaigns. • Update product listings, descriptions, pricing, and stock availability. • Work with the marketing team to optimize product visibility through SEO, paid ads, or social media marketing. 4. Reporting & Performance Analysis: • Monitor and analyze online sales performance. • Provide insights and recommendations to improve sales conversion rates. • Track customer feedback and suggest improvements to enhance the shopping experience.