
Customer Service Support (Call & Social Media), Subang
RM 1,500 - RM 1,999 / month
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** Hiring Now: Customer Service Support (3 Positions) ** Location: Jalan PJU 1A/46, 47301 Petaling Jaya, Selangor Contract Duration: 6 months (Potential for extension or permanent conversion) Tentative Start Date: 24 March 2025 (Monday) Salary: Starting from RM1,700/month Working Hours: Shift basis (6 AM – 12 AM, Monday – Sunday) – Details will be shared during the interview. Requirements: SPM Holders: - Minimum 2 years experience in a Contact Centre (phone, email, chat) OR - Minimum 2 years experience in Social Media customer engagement (Facebook, Instagram, X - formerly Twitter). Diploma Holders: - Fresh graduates welcome! Key Responsibilities: Handle customer feedback via phone, email, WhatsApp, and social media. Provide first-contact resolution through basic troubleshooting or escalate when necessary. Maintain accurate customer records and ensure timely follow-ups. Continuously improve product knowledge through training and briefings. Adhere to confidentiality policies (PDPA) and uphold company standards. Meet KPI targets and contribute to a positive, team-oriented workplace. Why Join Us? Opportunity to gain valuable customer service experience. Potential career growth with contract extensions or permanent conversion. Supportive work environment that values teamwork, professionalism, and accountability. Interested? Apply now! Drop your resume or reach out for more details. #CustomerService #HiringNow #JobOpportunity #CareerGrowth #PetalingJaya