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Competencies and Skills "• Degree in related fields • Min 3 years Exposure in Bank Operations " Key Responsibilities "• Account Opening • Check and verify Account Opening for Mail in application (Bundled with Housing/Reno loan, staff account, pure mail in/road show directly from customers) • Check and verify for Account Opening Via DSE/E Form (Customer’s submission online via DSE/E Form) • Check and verify account maintenance (Data enrichment) for customers who opened account at Branch/Online submission. • Download and extract report and assign task to maker. • To meet the SLA of the account opening followed the dateline of the creation that has been set up. • Account Maintenance • Check and verify account and data maintenance (name, id, new address, signature/signing condition, power of attorney, indemnity, dual currency investment, customer’s others particulars update, accredited investor and overseas investor, staff resignation, return mail and FCFD) • Administration • To update the batch header and volume tracker list • Attend to queries from CIMB Singapore/Business Unit/Other related unit • Attend to internal/external auditor’s queries • Involved on the ADHOC Task • Any other responsibilities/task as assigned by the Management and as per Business requirement time to time. • Support risk culture • Proactively identifies issues and emerging risks and takes swift action to resolve them. • Collaborate across various stakeholder group to find the best methods of communication and adhere escalation process. • Actively participate in risk initiative/plans and strategy to improve the control environment for Data Entry & Maintenance SG Ops Unit. " Job Specification "• Good communication skill both oral & written in English & BM • Teamwork & Cooperation, Concern for Order, Initiative, Result Orientation, Information Seeking, Customer Service Orientation, Communication Skills, Self Confidence, Interpersonal Skills, Relationship Building, Commitment • Multi tasking, negotiation & analytical skill "