
Clients Relation Officer
RM 1,500 - RM 1,999 / month
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Position : Clients Relation Officer Salary : RM1,700 + Commission Working Hours : 9am - 6.30pm Working Days : Monday - Friday Location: Semi D Factory, NO 7 , Jalan 2, Kawasan Perindustrian Lekas 18, 43500 Semenyih, Selangor Job Description : 1) Develop and maintain strong relationships with clients to ensure their satisfaction. 2) Act as the main point of contact for client inquiries, concerns, and requests. 3) Understand client needs and collaborate with internal teams to provide effective solutions. 4) Proactively identify opportunities for upselling or cross-selling services to clients. 5) Track client feedback and escalate any issues or opportunities for improvement. 6) Coordinate with sales, marketing, and product teams to ensure seamless client experiences. 7) Prepare and deliver regular updates and reports to clients regarding the status of services, projects, or issues. 8) Assist in onboarding new clients, ensuring a smooth and efficient process. 9) Monitor client accounts to ensure timely follow-up and resolution of concerns. 10) Conduct regular check-ins with clients to ensure continued satisfaction and to address any concerns before they become problems.