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Service Cum Customer Relation Supervisor
Salary undisclosed
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1. To ensure all service N-30 customer are followed up and appointment updated in Proton4U by customer Engagement Supervisor, Customer Relations Assistant and Service Advisor. 2.To review daily invoice to identify any incomplete maintenance parts package used and take corrective measures. 3.To increase revenue per throughout by promoting accessories and VAP sales by Service Advisors. 4.To ensure all service process or SOP are strictly carrying up by Service Advisors. 5. To ensure all customers care activities are carrying up diligently and achieve CSI target by Service Advisors.