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Serve as the primary on-site technical personnel responsible for all hardware and technology-related systems Manage troubleshooting as well as preventive and corrective maintenance of hardware systems to ensure operational uptime. This includes auto-gates, access control systems, and other on-site electrical/mechanical components Act as the main point of contact for vendors handling maintenance and repairs. Coordinate scheduled servicing and ensure that work is performed as per contract terms and quality standards. Perform troubleshooting and company-authorised repairs Ensure all hardware systems comply with industry standards and operational guidelines. Identify and escalate hardware failures, unexpected system downtimes, or operational inefficiencies to the appropriate teams while ensuring timely resolution. Maintain logs and reports on system performance and issues. Work closely with internal teams, engineers, and management to ensure seamless integration of new technologies and adherence to best practices. Operate independently in a fast-paced, on-site environment to proactively address technical challenges and coordinating with remote support when necessary.