
Production Coordinator
Salary undisclosed
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- Support production coordination with print suppliers to ensure seamless order processing and fulfillment.
- Act as a liaison between internal departments and suppliers for artwork processing and approvals.
- Assist in the launch of new and seasonal products (e.g., CNY and Raya money packets) by coordinating with relevant stakeholders.
- Ensure orders are processed and delivered on time by maintaining effective communication with suppliers.
- Monitor stock levels, maintain adequate inventory in the warehouse, and initiate re-orders as needed.
- Handle customer complaints and collaborate with suppliers to resolve issues promptly.
- Prepare internal quotes for custom orders and coordinate with sales and production teams.
- Assess customer-specific requirements and request quotations from suitable suppliers.
- Calculate and record supplier order pricing to ensure accurate cost tracking.
- Bachelor's degree in Business Administration, Supply Chain Management, Printing Technology, or a related field.
- 1-2 years of experience in production coordination, supply chain, or a similar role in the printing or e-commerce industry, however fresh graduates are encourage to apply!
- Strong organizational and multitasking skills with keen attention to detail.
- Experience working with suppliers and managing order fulfillment processes.
- Excellent communication and negotiation skills to coordinate between internal teams and external suppliers.
- Ability to handle customer complaints professionally and find effective resolutions.
- Proficiency in inventory management and order tracking systems.
- Knowledge of the printing industry, production workflows, or artwork processing is a plus.