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Production Coordinator

Salary undisclosed

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  • Support production coordination with print suppliers to ensure seamless order processing and fulfillment.
  • Act as a liaison between internal departments and suppliers for artwork processing and approvals.
  • Assist in the launch of new and seasonal products (e.g., CNY and Raya money packets) by coordinating with relevant stakeholders.
  • Ensure orders are processed and delivered on time by maintaining effective communication with suppliers.
  • Monitor stock levels, maintain adequate inventory in the warehouse, and initiate re-orders as needed.
  • Handle customer complaints and collaborate with suppliers to resolve issues promptly.
  • Prepare internal quotes for custom orders and coordinate with sales and production teams.
  • Assess customer-specific requirements and request quotations from suitable suppliers.
  • Calculate and record supplier order pricing to ensure accurate cost tracking.
  • Bachelor's degree in Business Administration, Supply Chain Management, Printing Technology, or a related field.
  • 1-2 years of experience in production coordination, supply chain, or a similar role in the printing or e-commerce industry, however fresh graduates are encourage to apply!
  • Strong organizational and multitasking skills with keen attention to detail.
  • Experience working with suppliers and managing order fulfillment processes.
  • Excellent communication and negotiation skills to coordinate between internal teams and external suppliers.
  • Ability to handle customer complaints professionally and find effective resolutions.
  • Proficiency in inventory management and order tracking systems.
  • Knowledge of the printing industry, production workflows, or artwork processing is a plus.