Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Associate

Salary undisclosed
Checking job availability...
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Job Overview

We are looking for a dedicated Customer Service Support team member to join our dynamic team. You will be the first point of contact for our customers, ensuring exceptional service and a seamless experience. This role requires strong communication skills, problem-solving abilities, and a customer-centric approach.

Job Roles & Responsibilities

  • Customer Enquiries & Support
    • Respond to customer inquiries via phone, email, live chat, and social media in a timely and professional manner.
    • Assist customers with service inquiries, product usage questions, and general information requests.
    • Provide accurate information about our services, programmes, pricing and policies.
    • Assist customers with bookings, cancellations and rescheduling requests while ensuring adherence to company policies.
    • Manage and resolve customer complaints and issues with professionalism by investigating concerns, providing solutions and following up on open cases, ensuring a positive customer experience.
    • Maintain a thorough understanding of the company's products and services to offer informed recommendations.
    • Handle customer feedback and proactively identify opportunities for service improvements.
  • Coaching Session Management
    • Coordinate and schedule private coaching sessions, ensuring all sessions are confirmed with customers and coaches.
    • Communicate coaching availability to clients and provide reminders prior to sessions.
    • Monitor the progress of scheduled private coaching sessions, ensuring they run on time and meet customer expectations.
    • Provide administrative support for coaching staff, including managing calendars and making adjustments as necessary.
  • Process Improvement & Collaboration
    • Identify common customer issues and suggest process improvements to enhance service efficiency.
    • Collaborate with the marketing and operations teams to ensure a seamless customer journey.
    • Stay updated on company policies, promotions, and service offerings to provide accurate information to customers.

Employment Perks:

  • Exclusivity: Work with one of Malaysia's fastest growing boutique fitness brands.
  • Embrace growth: There’s ample opportunities for professional and personal development here as we expand our business to other areas and regions.
  • Bonus & rewards: Your contributions will not go unnoticed. We reward good work and good attitudes.
  • Build connections: Form a network of the best people here and experience valuable connections.
  • Wellness: Enjoy free pickleball group lessons at Pickle Social Club and fitness classes at TRIBE (our sister brand), and our upcoming new wellness brand.
  • Others: Discounts on in-house merchandise, fitness packages and affiliate partners’ products.