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Wfh Technical Sales Support (Mandarin/Cantonese and English)

RM 4,300 - RM 4,500 / month

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  • Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base.
  • Identify and relate with various customer needs and scenarios.
  • Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner.
  • Remain updated in client and industry led processes, technology applications, utilities, and products.
  • Utilize various client-based tools and applications for customer management and servicing.
  • Transfer customers to appropriate departments when required.
  • Conduct data entry, documentation, and case management.
  • Work and partner with others within a team-based environment.
  • Achieve and maintain required metrics and goals.
  • Requires good English skills, excellent in Mandarin and Cantonese speaking.
  • Able to read and write in Mandarin and English
  • Able to speak & understand Cantonese
  • Candidates with sales experience are highly welcome and encouraged to apply !

After passing the training and nesting period: Work from home (Bangsar South)

- If any performance issue, employees are required to come back to work at office.