
Wfh Technical Sales Support (Mandarin/Cantonese and English)
RM 4,300 - RM 4,500 / month
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- Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base.
- Identify and relate with various customer needs and scenarios.
- Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner.
- Remain updated in client and industry led processes, technology applications, utilities, and products.
- Utilize various client-based tools and applications for customer management and servicing.
- Transfer customers to appropriate departments when required.
- Conduct data entry, documentation, and case management.
- Work and partner with others within a team-based environment.
- Achieve and maintain required metrics and goals.
- Requires good English skills, excellent in Mandarin and Cantonese speaking.
- Able to read and write in Mandarin and English
- Able to speak & understand Cantonese
- Candidates with sales experience are highly welcome and encouraged to apply !
After passing the training and nesting period: Work from home (Bangsar South)
- If any performance issue, employees are required to come back to work at office.