
Technical Customer Service Engineer
RM 8,000 - RM 9,999 / month
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-In Customer Service industry role, a Technical Support Engineer job includes responding to inquiries, troubleshooting, and resolving technical problems in a timely and efficient manner. -To assist customers with technical issues related to a product or service. In this Customer -Taking ownership of customer issues reported and seeing problems through to resolution -Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues -Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams