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Description
RESPONSIBILITIES
Install, upgrade and support for authorised applications such as Microsoft Office, Adobe Acrobat, authorised Internet browser etc.
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
Maintain up-to-date IT asset inventory, this includes updating GLPI and asset labelling.
Windows Server Update Services (WSUS) management and ensure all PC desktops are up to date to the latest patches.
Ensure third-party applications are up to date.
As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site locales.
Requirements
Transport Allowance, Medical Reimbursement
RESPONSIBILITIES
- Provide onsite support to end-user on ICT (Laptop, printer, scanner, desktop application) including but not limited to:
- User Account Administration
- Office 365 User Administration
- Wireless Access Points User Administration
- Basic networking issues
- Server backup job administration
Install, upgrade and support for authorised applications such as Microsoft Office, Adobe Acrobat, authorised Internet browser etc.
Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
Maintain up-to-date IT asset inventory, this includes updating GLPI and asset labelling.
Windows Server Update Services (WSUS) management and ensure all PC desktops are up to date to the latest patches.
Ensure third-party applications are up to date.
As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site locales.
Requirements
- At least 1 year of relevant IT hands-on experience (including device management).
- Possess at least Diploma in IT or equivalent qualifications.
- Experience with VPNs, Linux, Windows, and Mac systems.
- Knowledge of Microsoft Office, Active Directory, as well as tools like Teams.
- Meticulous and able to multi-task and work independently.
- Good troubleshooting and critical thinking skills.
- Good interpersonal and customer-fronting skills.
- Resourceful, meticulous, and a team player who can work well with all levels.
- Possess a high level of integrity and self-driven personality.
Transport Allowance, Medical Reimbursement