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How this career will benefit you?
- Opportunity to attend Product Training and Certification.
- Great exposure and gain knowledge in latest IT Technology and Network Solutions.
- Conducive working environment to learn and grow for career advancement.
Job Summary:-
Network Specialists will provide L1 and L2 technical support to our nationwide customers. Products certified training will be given to master our solutions which is a great opportunity to learn all aspects of products and solutions that we have while expanding your knowledge and developing skill in networking.
Job Responsibilities:
- Provide in-house and on-site technical support.
- Participate project implementation and demonstration for our solutions.
- Follow-up the assigned technical support cases and ensure complete closure to maximize customer satisfaction.
- Feedback field issues and requirements to immediate superior for service optimization.
- Occasionally will be required to work overtime and outstation.
- Any other task assigned from superior from time to time.
Job Requirements:
- Professional Diploma / Degree in Computer Science / Information Technology or equivalent
- 1-3 years related working experience preferably in ICT industry (Network Security Solution).
- Fresh graduates are encouraged to apply (training will be provided).
- Able to work independently and cooperatively in a team.
- Hardworking, fast learner, and self-motivated with positive & proactive working attitude.
- Possess own transport and willing to travel (perform outstation works whenever needed).
- Exhibits mature organization and time management skills.
- Good communication skill in English & Bahasa Malaysia (Mandarin would be an added advantage)
- Possess CCNA & CCNP would be an added advantage.
Job Type: Full-time
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday