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Executive Workshop Management

RM 2,000 - RM 4,000 / month

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Job Descriptions

  • Support frontline operation issues and processes to meet the company’s objectives.
  • Supervise, direct, and guide staff, and develop process improvements to enhance the flow of work.
  • Ensure customer satisfaction and resolve all customer inquiries/complaints promptly and amicably.
  • Ensure all company’s standard operating procedures are strictly adhered to.
  • Maintain excellent relationships with customers.
  • Monitor OJT (On-the-Job Training) enrollment.
  • Prepare reports as requested by the Management.
  • Develop ideas and concepts for marketing campaigns.
  • Monitor consumer reactions and the results of customer service efforts, making necessary improvements to achieve better results.
  • Monitor company bike movement in and out, maintenance, and cleanliness.
  • Coordinate manpower from Service Department for any company event.
  • Oversee and monitor KESC & KPS operations nationwide.
  • Communicate with dealers of Suzuki motors and ensure good communication with Suzuki dealers on operation matters.
  • Monitor the in-coming of Suzuki motors and manage related tasks.
  • Responsible for ISO Compliance.
  • To perform any additional tasks that assigned by management/superior.

Job Requirements

  • Possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, or Post Graduate Diploma in the Automotive field.
  • At least 3 years of working experience in a related field.
  • Leadership abilities, good supervisory skills, and problem identification and solving.
  • Results-oriented, confident, with the ability to adapt and meet tight deadlines.
  • Good command of Bahasa Malaysia and English.
  • Basic computer skills (Microsoft Word, Excel, and PowerPoint).

Job Type: Full-time

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • Expected Salary

Experience:

  • Automotive Industry: 1 year (Preferred)
  • Service Advisor: 1 year (Preferred)