IT Support (Protege)
Salary undisclosed
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JOB VACANCY - IT SUPPORT (PROTÉGÉ) Job Description * Work location: Kota Damansara * Protégé Allowance: MYR2,000.00/ month * Starting date: Immediately * Period: Twelve (12) months Key duties/ responsibilities Good understanding of computer systems, mobile devices and other tech products Able to identify PC, Printer and hardware problems and advising on the solution Ability to diagnose and resolve basic technical issues Hardware maintenance especially PC and Printer Has knowledge in network types such LAN and WAN Serve as the first contact with customers who need technical assistance via the phone or email Redirect unresolved issues to the next level of support personnel Keep record of problems and customers solution Follow-up with customers Reporting base on projects Job Requirements Bachelor's degree with honours in Networking/ System or equivalent Good in oral and written communication skills Good presentation and customer-facing skills Able to execute tasks independently with minimize supervision Able to multi-task and deliver within timeline Possess own transport (compulsory) as well as must be willing to travel If you are interested, please contact Human Resource & Administration Department for more info at 03-03-8683 6357 / 011-2068 5989 (office hour) or you may send your resume to [email protected]