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ABOUT THIS ROLE
The Assistant Manager is responsible for achieving sales forecasts, monitoring daily performance, attracting customers, managing store profitability, ensuring accurate cash handling, and complying with regulatory requirements, including AMLA and Bank Negara Malaysia guidelines
ROLES & RESPONSIBILITIES
(a) To build the store forecast for a calendar month/year and/or to achieve the
forecast built by the head office sales and marketing team.
(b) To monitor the daily forecast and to mobilize store team to achieve the sales forecast.
(c) To carry out continuous monitoring of your main competitors in the area,
giving complete and reliable information to head office team on exchange
rates, service charges, offers, products, etc.
(d) Be proactive, focusing on attracting customers and ensure to instill the
attitude into the team members of the store you are in charge of.
(e) To work with store team to improve the store’s P & L.
(f)To ensure all cash movements are properly recorded and balance at all times and at the end of day before closing.
(g)Be responsible in ensuring the Store activities under the Store in- charge is in compliance with Anti-Money Laundering & Anti- Terrorism Financing Act 2001, and under Section 3, Bank Negara Malaysia Guidelines.
Position Requirements:
- Minimum diploma/degree in Business, Finance, Retail or a related field.
- Proven experience in retail, sales, or store management.
- Strong leadership, analytical, and problem-solving skills.
- Knowledge of financial transactions, AMLA regulations, and compliance procedures.
- Ability to drive sales performance and customer engagement.
- Proficiency in Microsoft Office and store management systems