Data Analyst (Freshers)
RM 3,000 - RM 4,000 / month
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Job Description:
- Plan and execute cross-functional support command centers across multiple time zones (APAC, EMEA, NAM) for high profile clients aimed at ensuring the best possible experience for our candidates and clients.
- Work cross functionally with internal departments to transform and streamline existing procedures in order to align operational procedures around the needs of the clients/candidates and maximize effectiveness and efficiency.
- Serve as a liaison and strategic change agent for the Operations Command Center by working across regions and departments at all levels, to identify root causes, trends, and potential sources of problems, then owns the execution of projects to effect change.
- Take responsibility to share experiences with peers through knowledge management activities by creating and documenting resolutions, knowledge base articles and/or procedural materials for future reference.
- To identify, develop and execute proactive measures to preempt potentially candidate impacting issues.
- Identify, report on, and mitigate any risk to our core functions of test delivery and candidate experience.
- Highly detail-oriented with a strong ability to manage and execute simultaneous projects and tasks
Experiences and Skills:
- Experience with SQL, PowerBI an added advantage, not a requisite.
- Experience building reports and dashboards from large data sets and multiple data sources.
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Schedule:
- Monday to Friday
- Rotational shift