Customer Service Assistant
We are seeking suitably qualified candidates for the following post:
* Interested candidates are encouraged to send your application with detailed resume together with relevant certificates/transcripts & copy of Identity Card (IC).
1. Customer Service Assistant
Working Location: Kawasan Perindustrian Bandar Sultan Suleiman, Klang
Duties & Responsibilities
- Handling of customer booking/shipment/enquiry.
- Provide booking confirmation to shipper/cnee.
- Arranging and monitoring container movement.
- Preparing SI and confirming BL.
- Update port system and plan haulier before closing.
- Sending pre-alert/email to shipper/customer and to follow up with destination agent.
- Submit job file for billing to Account Dept.
- Close job file after job complete and filling the job file.
- Any other duties that may be assigned by the superior.
Requirement
- Possess at least a SPM / STPM / Diploma / Degree in any field.
- Required language(s): English, Bahasa Malaysia.
- Fresh graduates are encourage to apply.
- Proficiency in MS Office.
- Good interpersonal and communication skills, mature, dedicated, and responsible.
- Must be able to meet deadline and willing to work under pressure.
- Excellent time management skills and the ability to prioritize work.
* Location at Kawasan Perindustrian Bandar Sultan Suleiman, Klang
* Working Hours : Mon - Fri ( 0830 - 1700 ), Sat ( 0830 - 1230 )
Job Types: Full-time, Permanent
Benefits:
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
Experience:
- Import/Export: 1 year (Preferred)
License/Certification:
- Driving Licence (Preferred)
Work Location: In person