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Platform Management & Listings
• Oversee product listings, pricing, and content updates on Watsons, Shopee, Shopify and TikTok Shop.
• Ensure all product descriptions, images, and promotions align with brand standards.
• Work closely with platform account managers to maximize brand visibility.
Logistics & Inventory Management
• Monitor inventory levels to prevent stockouts or overstocking.
• Coordinate with the warehouse team to ensure smooth fulfillment and order accuracy.
• Analyze sales trends to forecast inventory needs.
Campaign Planning & Execution
• Develop and execute promotional strategies for campaign days (e.g., 3.3, 6.6, 11.11, etc.).
• Work with internal teams and platform representatives to optimize campaign mechanics.
• Track and analyze campaign performance to improve future strategies.
Customer Service & Reviews Management
• Work with the customer service team to address customer inquiries, complaints, and refunds efficiently.
• Monitor and respond to product reviews and ratings on all platforms to maintain positive brand reputation.
• Implement strategies to encourage customer feedback and improve ratings.
Livestream & Content Management
• Recruit, manage, and coordinate livestream hosts to ensure engaging and sales-driven sessions.
• Plan livestream schedules and content to align with promotions and product launches.
• Analyze livestream performance and optimize strategies for better engagement and conversions.
Requirements:
• Minimum 2 years of experience in e-commerce management, preferably in FMCG, beauty, or retail.
• Strong knowledge of Watsons, Shopee, Shopify and TikTok Shop platforms.
• Experience in inventory management, logistics, and campaign planning.
• Good analytical skills to track sales performance and optimize strategies.
• Excellent communication and problem-solving skills.
• Ability to work independently and coordinate with multiple teams.
Job Types: Full-time, Permanent
Pay: From RM4,500.00 per month
Benefits:
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
Schedule:
• Day shift
• Monday to Friday
Supplemental Pay:
• Performance bonus
Work Location: In person
• Oversee product listings, pricing, and content updates on Watsons, Shopee, Shopify and TikTok Shop.
• Ensure all product descriptions, images, and promotions align with brand standards.
• Work closely with platform account managers to maximize brand visibility.
Logistics & Inventory Management
• Monitor inventory levels to prevent stockouts or overstocking.
• Coordinate with the warehouse team to ensure smooth fulfillment and order accuracy.
• Analyze sales trends to forecast inventory needs.
Campaign Planning & Execution
• Develop and execute promotional strategies for campaign days (e.g., 3.3, 6.6, 11.11, etc.).
• Work with internal teams and platform representatives to optimize campaign mechanics.
• Track and analyze campaign performance to improve future strategies.
Customer Service & Reviews Management
• Work with the customer service team to address customer inquiries, complaints, and refunds efficiently.
• Monitor and respond to product reviews and ratings on all platforms to maintain positive brand reputation.
• Implement strategies to encourage customer feedback and improve ratings.
Livestream & Content Management
• Recruit, manage, and coordinate livestream hosts to ensure engaging and sales-driven sessions.
• Plan livestream schedules and content to align with promotions and product launches.
• Analyze livestream performance and optimize strategies for better engagement and conversions.
Requirements:
• Minimum 2 years of experience in e-commerce management, preferably in FMCG, beauty, or retail.
• Strong knowledge of Watsons, Shopee, Shopify and TikTok Shop platforms.
• Experience in inventory management, logistics, and campaign planning.
• Good analytical skills to track sales performance and optimize strategies.
• Excellent communication and problem-solving skills.
• Ability to work independently and coordinate with multiple teams.
Job Types: Full-time, Permanent
Pay: From RM4,500.00 per month
Benefits:
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
Schedule:
• Day shift
• Monday to Friday
Supplemental Pay:
• Performance bonus
Work Location: In person