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L2 - Application Support _ 8591

RM 10,500 - RM 11,500 / month

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BUDJET Salary (Local) 10500 MYR Salary (Expat)11500 MYR

Work on-site KL Mid valley

first priority Malaysian, other will be low priority

L2 5 years +

Mandatory Technical Skills Required:​

Skill

Description

Control-M

Experience in scheduling, managing, and monitoring batch jobs using Control-M.

AS400

Proficient in managing and supporting AS400 systems, including troubleshooting and job monitoring.

Mainframe

Expertise in supporting mainframe applications and systems, ensuring optimal performance.

Geneos

Familiarity with Geneos for monitoring and alerting for application and system performance.

Splunk

Experience with Splunk for log management, troubleshooting, and analyzing application logs.

Requirements

Job Title

L2 - Application Support (7HC)

Location

Kuala Lumpur, Malaysia

Client

Non-Disclosure

Seniority

L2

Experience

5 to 7 Years in Application Support

Salary (Local)

10,500 MYR / Month

Salary (Expat)

11,500 MYR / Month

Shift

Rotating Shift 24/7

Roles & Responsibilities:

Responsibility

Weightage (%)

Description

Application Support & Issue Resolution

35%

Provide L2 support for application issues, including troubleshooting and resolving incidents related to AS400, Mainframe, and Control-M jobs.

Batch Job Monitoring (Control-M)

25%

Monitor, manage, and resolve issues related to batch job schedules using Control-M, ensuring jobs are processed as expected.

System Monitoring & Performance

20%

Use tools like Geneos and Splunk to monitor system performance, troubleshoot issues, and ensure uptime for critical applications.

Incident & Problem Management

10%

Handle incident and problem management, ensuring timely escalation and resolution of critical issues.

Documentation & Reporting

10%

Create and maintain operational documentation, reports, and knowledge base for support processes, including incident logs and resolution steps.

Job Types: Full-time, Permanent, Contract, Freelance, Internship, Fresh graduate
Contract length: 12 months

Pay: RM10,500.00 - RM11,500.00 per month

Benefits:

  • Additional leave
  • Company car
  • Free parking
  • Gym membership
  • Meal allowance
  • Work from home

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend jobs

Work Location: In person