L2 - Application Support _ 8591
BUDJET Salary (Local) 10500 MYR Salary (Expat)11500 MYR
Work on-site KL Mid valley
first priority Malaysian, other will be low priority
L2 5 years +
Mandatory Technical Skills Required:
Skill
Description
Control-M
Experience in scheduling, managing, and monitoring batch jobs using Control-M.
AS400
Proficient in managing and supporting AS400 systems, including troubleshooting and job monitoring.
Mainframe
Expertise in supporting mainframe applications and systems, ensuring optimal performance.
Geneos
Familiarity with Geneos for monitoring and alerting for application and system performance.
Splunk
Experience with Splunk for log management, troubleshooting, and analyzing application logs.
Requirements
Job Title
L2 - Application Support (7HC)
Location
Kuala Lumpur, Malaysia
Client
Non-Disclosure
Seniority
L2
Experience
5 to 7 Years in Application Support
Salary (Local)
10,500 MYR / Month
Salary (Expat)
11,500 MYR / Month
Shift
Rotating Shift 24/7
Roles & Responsibilities:
Responsibility
Weightage (%)
Description
Application Support & Issue Resolution
35%
Provide L2 support for application issues, including troubleshooting and resolving incidents related to AS400, Mainframe, and Control-M jobs.
Batch Job Monitoring (Control-M)
25%
Monitor, manage, and resolve issues related to batch job schedules using Control-M, ensuring jobs are processed as expected.
System Monitoring & Performance
20%
Use tools like Geneos and Splunk to monitor system performance, troubleshoot issues, and ensure uptime for critical applications.
Incident & Problem Management
10%
Handle incident and problem management, ensuring timely escalation and resolution of critical issues.
Documentation & Reporting
10%
Create and maintain operational documentation, reports, and knowledge base for support processes, including incident logs and resolution steps.
Job Types: Full-time, Permanent, Contract, Freelance, Internship, Fresh graduate
Contract length: 12 months
Pay: RM10,500.00 - RM11,500.00 per month
Benefits:
- Additional leave
- Company car
- Free parking
- Gym membership
- Meal allowance
- Work from home
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend jobs
Work Location: In person