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IT BUSINESS ANALYST & SUPPORT

RM 4,000 - RM 4,000 / month

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Job Description:

  • Work collaboratively with the business users and IT colleagues to analyze and document business requirements, SAP Configuration, and propose solutions;
  • To prepare detail test plans, coordinate, perform and lead user acceptance testing with business users;
  • Review and edit requirements, specifications, business processes and recommendation to the proposed solution;
  • Educate or change management for all related processes;
  • Provide training business users on the new system;
  • To provide quality and production support to users;
  • Troubleshoot and provide Root Cause Analysis and solutions report on issues;
  • To escalate issues to higher level support and to follow up and to close issues according to given deadline;
  • Any other duties as directed by the management from time to time.

Job Requirements:

  • A Degree in Computer Science or related field;
  • Demonstrate evidence of analyzing and documenting complex business process;
  • At least 2 years of working experience in SAP environment for retail system;
  • Strong SQL skills, including data modeling and architecture;
  • Ability to work in a fast-paced environment and self motivated;
  • Excellent business communication, writing and interpersonal skills;
  • Familiar with Oracle PL/SQL or DB2 would be highly valued.

We Offer:

  • Competitive Salary
  • Performance Bonus
  • Annual Leave
  • Outpatient Medical Coverage
  • Insurance Coverage (GHS, GPA and GTL)
  • Career Development Opportunity
  • Staff Purchase Discount

*Subject to position offered / sales performance / company's policy

Job Type: Full-time

Pay: From RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Fixed shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Work Location: In person