IT BUSINESS ANALYST & SUPPORT
RM 4,000 - RM 4,000 / month
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Job Description:
- Work collaboratively with the business users and IT colleagues to analyze and document business requirements, SAP Configuration, and propose solutions;
- To prepare detail test plans, coordinate, perform and lead user acceptance testing with business users;
- Review and edit requirements, specifications, business processes and recommendation to the proposed solution;
- Educate or change management for all related processes;
- Provide training business users on the new system;
- To provide quality and production support to users;
- Troubleshoot and provide Root Cause Analysis and solutions report on issues;
- To escalate issues to higher level support and to follow up and to close issues according to given deadline;
- Any other duties as directed by the management from time to time.
Job Requirements:
- A Degree in Computer Science or related field;
- Demonstrate evidence of analyzing and documenting complex business process;
- At least 2 years of working experience in SAP environment for retail system;
- Strong SQL skills, including data modeling and architecture;
- Ability to work in a fast-paced environment and self motivated;
- Excellent business communication, writing and interpersonal skills;
- Familiar with Oracle PL/SQL or DB2 would be highly valued.
We Offer:
- Competitive Salary
- Performance Bonus
- Annual Leave
- Outpatient Medical Coverage
- Insurance Coverage (GHS, GPA and GTL)
- Career Development Opportunity
- Staff Purchase Discount
*Subject to position offered / sales performance / company's policy
Job Type: Full-time
Pay: From RM4,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Fixed shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person