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Key Responsibilities:
Workshop Operations & Management:
- Oversee daily operations of the bodywork and paint workshop to ensure smooth workflow.
- Plan, schedule, and allocate jobs to technicians based on expertise and workload.
- Monitor repair quality to ensure compliance with manufacturer and industry standards.
- Ensure timely completion of repair jobs to meet customer expectations.
- Maintain a safe, clean, and organized workshop environment.
Technical & Quality Assurance:
- Conduct inspections on repaired vehicles before delivery to customers.
- Provide technical guidance and troubleshooting support to technicians.
- Ensure proper use of tools, equipment, and repair techniques.
- Implement quality control measures to minimize rework and warranty claims.
Team Leadership & Development:
- Supervise and motivate a team of bodywork technicians and painters.
- Conduct regular performance evaluations and provide training as needed.
- Promote teamwork, discipline, and adherence to company policies.
Customer Service & Communication:
- Work closely with the service advisors and customers to provide accurate repair estimates.
- Ensure clear communication with customers regarding repair status and timelines.
- Address customer complaints professionally and implement corrective actions.
Inventory & Cost Control:
- Monitor and control the use of materials, tools, and consumables.
- Coordinate with suppliers and procurement for timely stock replenishment.
- Ensure cost-effective operations while maintaining quality service.
Compliance & Safety:
- Ensure all workshop activities comply with safety regulations and company policies.
- Conduct regular safety briefings and enforce safety protocols.
- Keep updated with industry regulations and best practices.
Requirements:
- Minimum of 5 years of experience in automotive body repair and paint workshop management.
- Strong knowledge of collision repair, painting processes, and workshop operations.
- Leadership skills with the ability to manage and train a team.
- Excellent problem-solving and decision-making abilities.
- Strong communication and customer service skills.
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Work Location: In person